• Landmark Global, part of bnode, is a fast-growing international e-commerce logistics specialist. We connect merchants and consumers worldwide by delivering high-quality, reliable and customer-oriented parcel solutions.
• In a booming e-commerce market where cross-border shipping is becoming the norm, Landmark Global focuses on operational excellence, scalability and outstanding customer experience. To support this ambition, we are strengthening our improvement and leadership capabilities across our EU & UK operations.
• As Operational Excellence & Continuous Improvement Lead, you will play a pivotal role in improving how Landmark Global operates.
• You combine project-based experience, Lean methodologies and process knowledge with a strong interest in IT and systems. This allows you to not only improve performance, but also build, lead and motivate a team that drives sustainable change.
• You act as a bridge between operations, IT, systems and stakeholders, ensuring that improvements are practical, embedded and scalable in an international environment.
• Kaizen Leadership:
• Define scope, objectives, and planning of Kaizen initiatives
• Prepare and facilitate Kaizen workshops using the right Lean tools
• Guide teams from analysis to action plan
• Coach teams and managers on Lean, root cause analysis, and KPIs
• Ensure implementation and sustainability of solutions
• Performance Management:
• Maintain accurate Lean KPI reporting
• Identify and escalate performance gaps
• Present clear insights on Lean initiatives and results
• Anchoring & Ownership:
• Embed solutions into daily operations
• Transfer ownership to the right teams
• Support continuous performance improvement
• Continuous Improvement Culture:
• Inspire a continuous improvement mindset
• Support change through hands-on coaching
• Capability Building:
• Deliver “Lean on the job” coaching and training
• Enable effective use of Lean tools
• Promote open communication and change readiness
• End-to-End Improvement:
• Support cross-functional process improvements
• Share best practices with regional Lean teams
• Align stakeholders across the value chain

• Bachelor’s degree and at least 2 years of relevant experience in an operational, logistics, industrial or service environment
• Proven project-based experience, with the ability to structure, lead and deliver improvement initiatives
• Solid understanding of operational processes and Lean methodologies (Kaizen, root cause analysis, KPIs)
• Strong interest in IT, systems and data, with the ability to work with system owners and translate operational needs into practical solutions
• Experience in leading, building or coordinating teams, with strong coaching and motivational skills
• Hands-on, structured and solution-oriented mindset
• Strong communication skills, able to engage both operational teams and management
• Proficient in MS Office and related tools
• Category B driving license
• English: fluent (mandatory)
• Dutch or French: fluent (mandatory)
• English + Dutch + French is a very strong asset

Like a long-awaited parcel, we want to make you feel welcome and valued. Our offer includes a competitive monthly salary, that goes without saying. On top of that, you can count on:

• Meal vouchers of €8 per working day 
• Hospitalization-, group- and disability insurances 
• A phone subscription, including 25GB data 
• A flexible renumeration plan, which allows you to customize your own benefits. A company car, bike leasing, public transportation, extra days off,... the choice is yours 
• Possibility to enter the Federal Mobility plan 
• Work/life balance, thanks to flexible working hours and the possibility to work from home  
• 20 days of statutory leave and 7 additional extralegal days off  
• An end-of-year and performance-based bonus and double holiday pay  
• Many benefits from more than 100 bpost-partners