Senior ICT Engineer M365

bpost strives to create an inclusive environment with challenging projects and inspiring collaborations. With our employees at the heart of our organization, we don’t believe in jobs, we believe in careers. We're now looking for a Senior ICT Engineer M365 who will help us connect people and society.

Your mission:

Be responsible for the functional analysis, technical design, coding, documentation, maintenance, and optimization of system architecture and new applications in compliance with the current standards and norms of the department. The goal is to deliver systems and applications that meet bpost’s needs while ensuring optimal cost-effectiveness across the organization.

• Provide functional and technical support, troubleshoot and diagnose hardware and software issues on desktops, laptops, thin clients, virtual desktops, and mini-PCs.
• Handle the installation of new software and hardware, including operating systems and applications.
• Manage and report on Windows patching.
• Create and maintain operational documentation, user guides, and support materials.
• Handle user account management and second-line O365 support.
• Resolve end-user requests and incidents according to SLA guidelines.
• Collaborate with a lead engineer to identify and implement improvements in desktop environments.
• Ensure compliance with cybersecurity policies and controls, and proactively monitor for potential threats.
• Automate administrative and operational tasks.
• Maintain accurate documentation and CMDB records in accordance with asset and configuration management policies.

Your profile:

At bpost, it’s not about where you come from, but where you want to go. What you bring to the table matters more than your background. For this job, we are looking for someone with the following skills:

• Understanding of Windows operating systems.
• Excellent problem-solving skills.
• Proven experience with Active Directory, GPO, Intune, SCCM, Windows patching.
• Knowledge of creating and configuring Intune system policies.
• Experience with kiosk mode setup.
• Familiarity with Windows Autopilot deployments.
• Knowledge of Azure authentication, compliance, Defender, and other O365 products is a plus.
• Strong customer service orientation.
• Team collaboration skills.
• Willingness to learn and adopt new technologies.
• Strong verbal and written communication skills.
• Communication with end-users is part of the job, so knowledge of Dutch and/or French is desirable.

Our offer:

Like a long-awaited parcel, we want to make you feel welcome and valued. Our offer includes a competitive monthly salary, that goes without saying. On top of that, you can count on:

• Meal vouchers of €8 per working day
• Hospitalization-, group- and disability insurances
• A phone subscription, including 25GB data
• A flexible renumeration plan, which allows you to customize your own benefits. A company car, bike leasing, public transportation, extra days off,... the choice is yours
• Possibility to enter the Federal Mobility plan
• Work/life balance, thanks to flexible working hours and the possibility to work from home
• 20 days of statutory leave and 7 additional extralegal days off
• An end-of-year and performance-based bonus and double holiday pay
• Many benefits from more than 100 bpost-partners

About bpost

bpost is Belgium’s leading postal operator and as a part of bpostgroup we are evolving to a regional and digital expert in parcel size logistics. With a focus on social and environmental sustainability, our people are the foundation of everything we do. We believe in fostering a culture that supports diversity, inclusion, and career growth—ensuring that every team member has the opportunity to thrive and succeed.

Find out more about bpost and bpostgroup

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More info?

Feel free to reach out to Cheima HAMDI

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