At Active Ants, we are e-commerce logistics experts helping online retailers effortlessly accelerate their growth. By combining the power of people and technology, we build a modular fulfilment network that enables scalability, efficiency, and an exceptional customer experience. Our core values — dedication to care, excellence in detail, inventing tomorrow, and achieving more together — form the foundation of everything we do.

As an Assistant Operations Manager, you support the Operations Manager in the daily management of our logistics operations. You are highly visible on the work floor, monitor processes, lead team leaders, and ensure stability in a high-volume environment with short lead times and tight deadlines.

What will you do?

• Support the Operations Manager in the daily operational management
• Coordinate inbound, outbound, fulfilment, and returns processes
• Lead and coach team leaders and employees in their development
• Oversee workforce planning, staffing levels, and productivity
• Monitor and analyse KPIs (productivity, quality, OTIF, absenteeism)
• Identify bottlenecks and initiate improvement actions
• Support lean and continuous process improvement initiatives
• Ensure compliance with safety and quality guidelines
• Act as the point of contact during operational disruptions
• Support reporting and operational review meetings
• Actively contribute during peak periods such as Black Friday and the holiday season
  
  

• Experience in a logistics or e-commerce environment
• Leadership experience is a plus
• Strong planning, organisational, and prioritisation skills
• Analytical, communicative, and results-oriented
• Experience with WMS/ERP systems
• Hands-on, resilient under pressure, decisive, and people-oriented

• A challenging role with strong development opportunities
• The opportunity to grow alongside a rapidly expanding company
• Plenty of freedom to develop within your role and across the Paxon Group
• A positive and energetic “Happy Culture”
• Thorough on-the-job training
• A competitive salary package complemented by attractive fringe benefits (smartphone, hospitalisation insurance, and electronic meal vouchers)
• A 39/37-hour workweek regime with up to 12 paid ADV (reduction of working time) days per year

Ready to join the hive? 🐜

Do you want to make an impact in the fast-growing world of e-commerce and strengthen our operations every day? Then we look forward to receiving your application!

You can also apply by email at the following address: wendy.verheyen@activeants.be