As IT Domain Manager for our Sender Platform, you will lead the strategic and operational oversight of IT systems that power sender-facing logistics, mail, and parcel services. Your mission: ensure our platform delivers exceptional performance, continuous innovation, and outstanding customer satisfaction.

You’ll collaborate closely with business stakeholders, product owners, solution architects, and delivery teams to shape a robust, future-ready platform. This isn’t just about building user interfaces - you’ll be at the helm of a system where APIs are the backbone, streamlining operations and empowering users to better serve their own customers.

Beyond applications, you’ll unlock the potential of vast data flows, transforming raw information into intelligent, scalable solutions. Operating at the intersection of technology, customer experience, and innovation, you’ll guide your team to build a platform that doesn’t just support our business, it redefines it.

Key Responsibilities:

• Domain Leadership: Own the end-to-end IT strategy for the Sender Platform, aligning technology with business goals.
• Platform Management: Oversee the lifecycle of applications and services used by senders (e.g., label generation, pickup scheduling, sender portals).
• Stakeholder Collaboration: Act as the bridge between IT and business teams, translating needs into actionable IT solutions.
• Architecture & Design: Collaborate with enterprise architects to ensure scalable, secure, and future-proof designs.
• Project Oversight: Lead or support key initiatives, ensuring timely delivery, budget adherence, and quality outcomes.
• Vendor & Partner Coordination: Manage external partners and service providers involved in platform development and maintenance.
• Performance Monitoring: Define KPIs and ensure continuous improvement of platform performance and user experience.

We’re looking for a strategic thinker (Director level) with strong technical acumen and a passion for logistics innovation.

Education & experience:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• 7+ years of experience in IT management, ideally in logistics, e-commerce, or enterprise platforms.
• Strong understanding of software development, system integration, and cloud technologies.
• Excellent communication skills in English; Dutch or French is a plus.
• Proven ability to manage complex stakeholder landscapes and drive cross-functional collaboration.

Additionally:

• Experience with logistics platforms, parcel tracking systems, or sender-facing applications.
• Familiarity with Agile methodologies and DevOps practices. 

Like a long-awaited parcel, we want to make you feel welcome and valued. Our offer includes a competitive monthly salary, that goes without saying. On top of that, you can count on:

• Meal vouchers of €8 per working day 
• Hospitalization-, group- and disability insurances 
• A phone subscription, including 25GB data 
• A flexible renumeration plan, which allows you to customize your own benefits. A company car, bike leasing, public transportation, extra days off,... the choice is yours 
• Possibility to enter the Federal Mobility plan 
• Work/life balance, thanks to flexible working hours and the possibility to work from home  
• 20 days of statutory leave and 7 additional extralegal days off  
• An end-of-year and performance-based bonus and double holiday pay  
• Many benefits from more than 100 bpost-partners