bpostgroup strives to create an inclusive environment with challenging projects and inspiring collaborations. With our employees at the heart of our organization, we don’t believe in jobs; we believe in careers. We create an environment that encourages professional growth, offering stimulating projects, the latest technologies, and comprehensive training programs for all. At bpost, logistics is only part of the story. We're transforming fast – digitally, strategically, and operationally. To support this transformation, the Parcel Locker team is looking for a Business Analyst with a great business understanding who knows how to translate data into actionable insights and process improvements.

Your role

You’ll be the analytical backbone of the Parcel Locker team – building and improving dashboards, identifying bottlenecks, and helping various stakeholders understand what the numbers are really telling us. You’ll also help define and optimize internal processes, in close collaboration with teams across operations, facilities, sales and IT.

Tasks and responsibilities

Reporting & dashboarding

• You design and maintain insightful dashboards and reports, mainly in Power BI;
• You help build a clear reporting framework for operational and management reporting;
• You identify issues based on the data and formulate clear messages for senior management;
• You summarize financial and operational performance and make results easy to understand.

Process analysis & improvement

• You map out current business processes, together with internal teams;
• You facilitate workshops and meetings to align on processes and spot inefficiencies;
• You contribute to the documentation and optimization of these processes;
• You suggest improvements and track their impact over time.

Strategic thinking & change

• You have a conceptual view: process – problem – solution;
• You help shape our transformation and change management initiatives, based on data;
• You don’t code yourself, but you understand how data flows, what you need to get results and how to communicate these needs to the developers.

Your profile

• 4–5 years of experience in a role such as business analyst, supply chain analyst, reporting analyst or strategic transformation;
• Comfortable working in a complex multi-stakeholder environment with technical, operational and strategic profiles;
• Excellent Power BI and Excel skills. Experience with Tableau is a plus;
• Strong in PowerPoint and storytelling with data;
• Able to work independently and present your findings in a concise way to senior management;
• Strong affinity with process thinking, documentation and workshop facilitation;
• You have experience within change/transformation projects and stakeholder management;
• You are fluent in English; and have a very good level of Dutch and/or French.

Our offer

Like a long-awaited parcel, we want to make you feel welcome and valued. The senior business analyst position is meaningful role where data and business insight go hand in hand. You will get the unique opportunity to work in the dynamic context of the Parcel Locker network

• Besides that, our offer includes:
• Competitive monthly salary and cafetaria plan;
• Meal vouchers, phone subscription and a company car;
• Hospitalization-, group- and disability insurances;
• 20 days of statutory leave and 7 additional extralegal days off;
• An end-of-year and performance-based bonus and double holiday pay;
• Many benefits from more than 100 bpost-partners.

Why bpost?

bpostgroup is Belgium's leading postal operator and a growing parcel & omni-commerce logistics partner globally. With a focus on social and environmental sustainability, we aim to be a trusted guide in a changing world. As our newest team member you will:

• Become part of the bpostgroup family with a unique atmosphere and culture;
• Enjoy a dynamic work environment with a hybrid model allowing for flexibility;
• Have access to continuous learning and development opportunities:
• Have a direct impact on decision-making in an international success story;
• Thrive in a leadership culture centered on visioning, sense making, innovation, and relating, empowering you to lead effectively in our forward-thinking organization.

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