Domain Manager ICT – Commercial & Sender Platforms

At bnode, we are accelerating our transformation into a data-driven, omni-commerce logistics player. To support this ambition, we are looking for a Domain Manager ICT – Commercial & Sender Platforms to lead the delivery and evolution of key platforms across Sender, Product & Pricing, and Sales & Marketing.

This is a high-impact leadership role within our Solution Delivery organisation, combining large-scale transformation, platform ownership, and continuous delivery across multiple business-critical domains.

Your role

You lead the ICT domain responsible for delivering and evolving solutions across:

• Sender platforms (strategic build and transformation)
• Product & Pricing systems
• Sales & Marketing platforms (Microsoft Dynamics 365 CRM)

You act as a delivery leader, ensuring solutions are scalable, integrated, and aligned with business priorities while delivering tangible value.

Key responsibilities

Strategic delivery leadership

• Lead a major end-to-end initiative to design and implement a new Sender platform, from concept through to delivery
• Define and execute build vs buy vs partner strategies
• Transition initiatives into sustainable product and operational models

Multi-domain ownership

• Oversee delivery across Sender, Product & Pricing, and Sales & Marketing
• Balance large transformation programmes with ongoing enhancements of existing platforms
• Ensure alignment, prioritisation, and consistency across domains

CRM & commercial platforms

• Drive the evolution of Microsoft Dynamics 365 CRM supporting Sales and Marketing
• Ensure strong adoption, continuous improvement, and clear business value realisation

Delivery excellence

• Ensure structured backlog management, high-quality releases, and predictable delivery
• Cover the full lifecycle: business analysis, solution design, development, testing, release, and operations
• Set up and lead delivery teams, both internal and external

Stakeholder leadership

• Act as a trusted partner to business leaders across Sales, Marketing, Product, and Operations
• Translate business priorities into actionable delivery roadmaps
• Navigate complex, multi-stakeholder environments with confidence

Team leadership

• Lead cross-functional teams including product owners, analysts, and development teams
• Build and evolve the delivery organisation to support growth and transformation

Your profile

• Proven experience leading complex, multi-domain delivery environments
• Strong track record in end-to-end platform implementation (greenfield or major transformation)
• Experience across customer platforms, CRM, or commercial IT domains
• Solid exposure to Microsoft Dynamics 365 CRM
• Ability to operate across strategy, delivery, and operations simultaneously
• Strong leadership and stakeholder management skills in complex organisations

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