• Your mission as a Process Project Support Manager NBX Letters:

  In your sorting center, you are responsible for improving and developing processes. In addition, you detect opportunities to optimize our processes. Your mission is as follows:

  ·          Provide support to Preparation Manager  and his/her staff to bring process improvements to a successful conclusion

  ·          Execute local implementations of new processes and projects in accordance with national guidelines

  ·          Oversee the management and coordination of his/her team who in turn increase the efficiency and effectiveness of the processes, as well as accurately monitor KPIs in terms of quality, budgets and operational performance.

  ·          Monitor budget and plan deliverables for projects in the sorting center

  ·          Support national and local (transformation) projects within preparation and are responsible for the implementation and follow-up of change management projects.

   

  Your main tasks:

  Within this role, you will take on various tasks. We can cluster following responsibilities under 5 headings:

  ·          Process improvement, making use of LEAN methodology

  ·            Determine domains for process improvement, set up action plans to improve operational performance (KPIs) and realize objectives

  ·            Improvement of methods and processes based on defined priorities (customer service, productivity, quality,...)

  ·            Initiating, stimulating & following up corrective action plans based on results & audits

  ·       Manage and coordinate resources

  ·            Managing, coaching the team, with an emphasis on bringing about a change in "mindset" and culture.

  ·            Inventory and follow up on employees' training needs

  ·       Reporting, planning and budget monitoring

  ·            Ensuring proper planning of all local and national projects and improvement initiatives in your sorting center

  ·            Ensure correct and clear reporting of the status of projects and budgets

  ·            Actively participate in national meetings

  ·       Support and guide projects within the process domain preparation

  ·            Monitoring the annual plans and operational plan of the site, drawing up and following up related action plans

  ·            Providing support with the team to line management and actively participating in and coordinating the local implementation of projects in the process domain "preparation"

  ·       Change Management :

  ·            Support line management by facilitating the change management process throughout the process domain "preparation" in consultation with national colleagues and project managers

  ·            In consultation with the project managers, evaluate the projects and draw lessons for the future

• Your profile:

  ·       Minimum 5 years of relevant experience

  ·       Strong knowledge of processes in the logistics sector

  ·       Basic project management experience

  ·       Strong communication skills towards different parties - both internally and externally

  ·       Experience in change management is a strong plus

  ·       You enjoy taking initiative and are customer-oriented.

  ·       Knowledge of the second national language (English is a plus)

Like a long-awaited parcel, we want to make you feel welcome and valued. Our offer includes a competitive monthly salary, that goes without saying. On top of that, you can count on:

• Meal vouchers of €8 per working day 
• Hospitalization-, group- and disability insurances 
• A phone subscription, including 25GB data 
• A flexible renumeration plan, which allows you to customize your own benefits. A company car, bike leasing, public transportation, extra days off,... the choice is yours 
• Possibility to enter the Federal Mobility plan 
• Work/life balance, thanks to flexible working hours and the possibility to work from home  
• 20 days of statutory leave and 7 additional extralegal days off  
• An end-of-year and performance-based bonus and double holiday pay  
• Many benefits from more than 100 bpost-partners