• Within the Partner Network team, we build partnerships with both local businesses, major retail chains, and public sector entities to expand our network of Parcel Lockers.
  As a Senior Key Account Manager, you are responsible for identifying, developing, onboarding, and growing partnerships with large retailers, supermarket groups, and public organizations such as transport operators, municipalities, and real estate agencies.
  You combine hunting (developing new strategic partnerships) and farming (expanding and optimizing existing ones) to create long-term collaborations that strengthen our national Out-of-Home delivery network.
  
  Your Impact
• Hunting: Proactively prospect and engage decision-makers within large retail chains and public institutions. Build compelling value propositions around customer convenience, accessibility, and sustainability.
  Deal-making: Negotiate framework agreements (commercial, operational, legal) and close scalable, multi-site or multi-city partnerships.
  Onboarding & rollout: Manage the full rollout process — from pilot to large-scale implementation — including site selection, sizing, business case, planning, and coordination with internal teams (Legal, Finance, Implementation, Marketing).
• Farming: Strengthen existing relationships through regular business reviews, performance follow-up, and joint development plans. Identify upsell and cross-sell opportunities for additional locations, larger lockers, or co-branded initiatives.
  Public partnerships: Collaborate with regional and local authorities (e.g. transport companies, municipalities, mobility hubs) to integrate lockers within public infrastructure and urban mobility projects.
  Stakeholder management: Act as a bridge between partner C-levels, public decision-makers, and internal departments, ensuring clear alignment and governance

• 5–8 years of experience in Key Account Management or Business Development, ideally with both private (retail) and public sector stakeholders.
• Strong negotiator with a proven track record in complex, multi-site or multi-stakeholder deals.
• Excellent project management skills with the ability to manage transversal initiatives.
• Analytical and commercially minded; able to build business cases and translate data into strategy.
• Fluent in Dutch, French, and English .
• Experienced with CRM tools (e.g. Dynamics 365) and reporting tools like Excel or Power BI.
• Plus: experience in logistics, Out-of-Home delivery, parcel lockers, retail real estate, mobility or public partnerships.
  
  

Like a long-awaited parcel, we want to make you feel welcome and valued. Our offer includes a competitive monthly salary, that goes without saying. On top of that, you can count on:

• Meal vouchers of €8 per working day 
• Hospitalization-, group- and disability insurances 
• A phone subscription, including 25GB data 
• A flexible renumeration plan, which allows you to customize your own benefits. A company car, bike leasing, public transportation, extra days off,... the choice is yours 
• Possibility to enter the Federal Mobility plan 
• Work/life balance, thanks to flexible working hours and the possibility to work from home  
• 20 days of statutory leave and 7 additional extralegal days off  
• An end-of-year and performance-based bonus and double holiday pay  
• Many benefits from more than 100 bpost-partners