The BDM Public is responsible for developing, positioning and marketing non-postal products and services within the public sector. The BDM builds sustainable relationships with public organizations, maximizes the value of won framework agreements and ensures 100% compliance with public procurement legislation.

The BDM drives pipeline growth through both hunting and farming activities, following the strategic marketing plan in close collaboration with the KAMs.

The BDM holds a networking role with a strong focus on further strategic market development within our segment. A strategic relationship with the bpost entities is essential.

1. Business Development – Hunting & Farming

The BDM identifies and develops commercial opportunities in the field of non-postal products and services. A clear timeline including the description of the offer must be included in the pipeline.

Tasks

Process Ownership

• Translate market insights into the strategic sales plan for non-postal solutions.

• Actively detect new opportunities within existing framework agreements and among assigned and unassigned public customers.

• Present value propositions aligned with the needs of public organizations.

• Coordinate internal alignment, including product teams, legal, PMs and others.

• Develop offering strategies in line with public procurement legislation.

• Achieve structural pipeline growth.

Process Architecture

• Report on progress, risks and commercial feasibility.

• Support the end-to-end implementation of solutions and processes.

• Conduct risk analyses, including procurement-related risks.

• Document pipeline and MSD input.

2. Quality & Compliance

The BDM safeguards the quality of service and ensures 100% compliance with relevant public procurement laws (including the Public Procurement Act, framework agreements, selection and award criteria, execution modalities, etc.).

Tasks

• Translate tender obligations into operational and commercial agreements.

• Analyze and resolve issues within the framework agreement scope.

• Identify risks related to contractual or legal deviations.

• Identify optimizations within processes, service delivery and KPIs.

3. Contract & Framework Agreement Management

The BDM owns the commercial rollout and maximization of all assigned framework agreements for non-postal products.

Tasks

Process Ownership

• Coordinate internal and external meetings regarding operational execution.

• Monitor contract obligations derived from the tender.

• Prioritize initiatives that contribute to value creation within the framework agreement.

• Ensure compliance with SLAs and KPIs.

Process Architecture

• Develop or update commercial and operational processes for non-postal activities.

• Define KPIs, SLAs and reporting structures.

• Update and distribute relevant documentation (technical sheets, procedures, guidelines).

• Collaborate closely with the implementation team and PMs.

4. Relationship Management & Stakeholder Management

The BDM is the central point of contact for strategic public sector relations regarding all non-postal solutions for unassigned customers.

Tasks

• Plan and execute structured customer visits according to the commercial plan.

• Identify opportunities and challenges and address them proactively.

• Report transparently and keep MSD and pipeline updated.

• Monitor communication, progress and follow-up within framework agreements.

• Collaborate with KAMs in preparation for new tenders (non-postal).

Required experience

• At least 5 years of relevant experience in sales, account management or business development with public customers.

• Fluent in French and Dutch.

- Strong knowledge of public procurement legislation and experience in tender-driven environments.

• Business maturity and dossier knowledge to engage at a strategic level with authorities.

• Knowledge of non-postal products and digital/operational solutions is a plus.

Values & Attitude

• Compliance & integrity

• Customer focus

• Transparency & ownership

• Results and performance driven

• Strategic insight and helicopter view

• Flexibility & willingness to change

Generic Competences

• Strong communication skills

• Stakeholder management & influencing skills

• Analytical and commercial insight

• Problem-solving & critical thinking

• Project management and change management skills

• Innovative thinking (intrapreneurship)

• Accuracy, especially in tender contexts

Deliverables

• Revenue and margin growth within non-postal products.

• Maximum usage of framework agreements.

• 100% compliant.

• Strong customer relationships with a focus on partnership.

• Transparent MSD and pipeline reporting.

• Autonomous and self-starting.

• Eager to learn.

Like a long-awaited parcel, we want to make you feel welcome and valued. Our offer includes a competitive monthly salary, that goes without saying. On top of that, you can count on:

• Meal vouchers of €8 per working day 
• Hospitalization-, group- and disability insurances 
• A phone subscription, including 25GB data 
• A flexible renumeration plan, which allows you to customize your own benefits. A company car, bike leasing, public transportation, extra days off,... the choice is yours 
• Possibility to enter the Federal Mobility plan 
• Work/life balance, thanks to flexible working hours and the possibility to work from home  
• 20 days of statutory leave and 7 additional extralegal days off  
• An end-of-year and performance-based bonus and double holiday pay  
• Many benefits from more than 100 bpost-partners