As our Asses & Develop Operational Excellence Manager, you play a key role in optimizing Talent processes, driving digital innovation, and ensuring high-quality operational execution across our learning, performance, succession and data management domains.

Your tasks

• Analyze, and optimize all our running Talent processes (learning, performance, succession, data flows).
• Develop and implement standards, guidelines, and SOPs for Talent processes.
• Build KPI frameworks to measure process quality, effectiveness, and performance.
• Lead, coach, and develop a team of administrative and project team members.
• Stimulate skill development in process improvement and digital content governance.
• Drive digital innovation, including workflow automation and HRIS improvements.
• Ensure governance and compliance of online learning content (GDPR, licences, accessibility).
• Apply lean and automation principles to improve efficiency, quality, and lead times.
• Monitor performance through trend analysis, reporting, and improvement recommendations.
• Translate HR strategy into operational objectives in collaboration with process owners.

• Master’s degree and at least 8 years of experience in Human Resources.
• Solid knowledge of Talent Management concepts and HRIS/Talent systems.
• People management experience to develop and coach people to performance.
• Experience with online learning solutions and digital content governance.
• Skilled in Lean/Six Sigma and other process improvement methodologies.
• Strong project management capabilities and stakeholder management experience.
• Proficient in data analysis, KPIs, dashboards, and reporting tools.
• Proven experience in functional team leadership and coordinating projects.
• Strong command of the second national language and good knowledge of English.

Like a long-awaited parcel, we want to make you feel welcome and valued. Our offer includes a competitive monthly salary, that goes without saying. On top of that, you can count on:

• Meal vouchers of €8 per working day 
• Hospitalization-, group- and disability insurances 
• A phone subscription, including 25GB data 
• A flexible renumeration plan, which allows you to customize your own benefits. A company car, bike leasing, public transportation, extra days off,... the choice is yours 
• Possibility to enter the Federal Mobility plan 
• Work/life balance, thanks to flexible working hours and the possibility to work from home  
• 20 days of statutory leave and 7 additional extralegal days off  
• An end-of-year and performance-based bonus and double holiday pay  
• Many benefits from more than 100 bpost-partners