Sales Intelligence Manager

Sales & Customer Service

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Sales Intelligence Manager

Regio : Brussel


For this vacancy you as an internal candidate have the exclusivity for 10 days. After that date, the vacancy can also be published externally.



In order to support our commercial Parcels & Logistics team in achieving its objectives regarding client acquisition, cross/upselling and churn management, we are seeking a professional, hands-on Project Manager.



As Sales Excellence Project Manager, you are the go-to person when it comes to client acquisition approaches, churn management from an end-2-end perspective across business units and cross-BU cooperation. Being a true ambassador for Sales Excellence, initiating and supporting best-practice sharing activities across PaLo also comes natural. 

You will become part of a Sales Excellence team that will focus on the execution of a capability roadmap regarding churn, provide ad-hoc business analyses, drive the Parcels and Logistics segmentation model and liaise with other business units to help shaping a cross-business unit customer approach. You will drive Marketing/Sales Excellence projects within Parcels & Logistics and will help the team with structuring the project, running analyses and synthesizing the findings. 

As a Sales Excellence team member at bpost, you will work as a trusted business partner with the sales teams to support further customer insights by leveraging analytics and provide integrated and systematic sales performance monitoring. 



As a Sales Excellence Project Manager, a commercial mindset and the will to help shape the future of Parcels & Logistics comes natural. 

We would also like to highlight the next qualities: 

  • You have relevant experience as a project manager, business analyst, consultant or equivalent role 
  • You are structured and analytical in your approach; capable of developing well-structured communications and presentations 

  • Project management certification (Prince2, Agile) is considered a plus 

  • You have an affinity with sales, account management and performance management 

  • You are ambitious and want to grow along with bpost 

  • You have a no-nonsense approach and are not afraid to act proactively 

  • Fluency in Dutch and/or French and English is a must


Why bpost? 

Like many other companies, we offer a nice package of benefits in addition to a monthly salary, including meal vouchers, hospitalisation insurance, group insurance, disability insurance, a bonus, a company car, 20 days' leave and 7 extra statutory leave days, an end-of-year bonus, double holiday pay, a lump-sum reimbursement of expenses and many benefits for more than 100 bpost partners. 


Next to Belgium’s leading postal operator, bpost is of course also an important parcel and e-commerce logistics provider in Europe, North-America and Asia. We deliver mail and parcels to millions of doorsteps and provide logistic services to businesses and consumers.  

Is the vacancy above something for you? Then you're definitely someone who cares, who dares and who likes to work together. Because at bpost Parcels & Logistics… 


…we care. bpost has always acted as a kind of link between people, societies and companies. Due to digitization, there is less contact between people, but our connecting and ubiquitous role has never been stronger. In addition to the important social services bpost provides, we are also one of the largest employers of short-schooled employees, offering them the opportunity to graduate from secondary school. You’ll have an impact on society and everyone in it.  


…we dare. In an economy that forces us to evolve at lighting speed, we think and act fast. We work on short-term projects, since we don't know what tomorrow will bring. We're decision-makers. We’re flexible. We think internationally (while our heart is in Belgium). And we work faster and more efficiently every day through robotization and automation. Because you’ll be working for the growth engine of the group. 


…we work together. All the above with the realization that we're not alone. With over 34,000 employees in Belgium and across the globe, you will work in an environment that is driven by people. And our chain is only as strong as its weakest link (yes, cliche buster). That’s why we are permanently connected to the business and the teams on the ground. The human dimension is of great importance within our company, at all levels. We invest in machines, but we are built on people. They are the strength of our business. 

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