ICT Delivery Lead

IT & Data

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ICT Delivery Lead

Location : Brussels

The goal 

bpost is always on the move. We create an environment for our people with challenging projects, inspiring collaborations and the latest technologies, with interesting job opportunities and training programs for everyone. 

Digital native customer’s base is increasing year over year and is demanding for new digital capabilities. These customers are comparing us with best in class digital actors as Amazon, Facebook, Apple and Google. These global digital first companies set new standards and push customer expectations to unseen levels. Their speed of delivery leads to operational excellence and high performing customer experience.  
Within this context, we are looking for a Delivery Lead to lead multiple Agile Release Trucks (ART) to success and navigate the complexity of delivering software consistently. The Delivery Lead resolves and escalates impediments, manages risk, assures value delivery, and drives program level continuous improvement. He plays a critical link between multiple RTE’s and scrum teams; facilitating communications, opening the flow of information, and sharing important progress updates to ensure all teams involved in the ART are focused on successful delivery. The Delivery Lead is accountable for the overall coordination, execution and delivery of value through the program while ensuring alignment with company and ICT strategy, commitments and goals. He/she acts as a servant technical leader, coaches the teams in their agile practices and mindset and supports the truck to grow in develops maturity. 

Your Mission 

  • You lead, develop and manage the Release Truck Engineers, Scrum Masters and Scrum Teams within your Agile Release Trucks through coaching mentoring and feedback 

  • You evaluate technological choices by querying suppliers and partners and providing evaluations of each solution 

  • You manage operational support & maintenance of applications in production with a clear ambition to evolve towards 100% devops  

  • You manage overall sourcing capacity of the truck, together with our Partners in line with business budget and roadmap 

  • You facilitate the coordinated preparation of release planning for the release trucks, including communication and coordination with solution and feature managers and epic owners during feature definition and delivery 

  • You are the end responsible for the quality of the delivery both on functional and nonfunctional domain meaning not only, as requested and aligned with the business the features and functionalities but also the reliability, performance, security, monitoring, etc. of the applications that fall under your responsibility 

  • You organize truck ceremonies together with Release Truck Engineers like PI planning, quarterly retrospective etc . 

  • You coordinate major feature releases and ongoing delivery of value to epic owners where multiple teams, release trucks, or solution groups are involved in development 

  • You resolve/report issues and manage dependencies and risks across the ART and between ART s. 

  • You drive continuous improvement to grow the truck’s agile maturity through the facilitation of retrospectives and using agile metrics (burndown, velocity, …) 

  • You actively participate in the RTE Community of Practice helping the organization to maintain alignment, learn new techniques, and improve technical and quality practices. Work with RTE community to determine ways to help ARTs across the company improve cross train and solution group coordination and collaboration 

Your profile 

In your role of Delivery Lead, you are an experienced ICT professional who combines strong organizational skills with a pragmatic and coaching approach. In addition, we would like to highlight the following qualities: 

  • You have a proven track record of at least 5 years in ICT management (application development and/or service delivery). A master is a must, experience in Agile Methodology is a plus.  

  • You have a broad technical conceptual knowledge of relevant ICT technologies, methodologies, tools required (public cloud, Java, databases, API driven architecture). 

  • You are able to manage different stakeholders in English & in French and/or Dutch. 

  • You have a positive and open mindset. You do not think in terms of problems, but in terms of creative, flexible and quick solutions. 

  • You are able to work under pressure and customer orientation is a second nature for you. 

  • You have an international perspective and you are sensitive to cultural issues.  

  • You have strong influencing and networking skills (thanks to your engaging nature, flexibility and high EQ). 

  • You have a strong sense of initiatives and a hands-on approach. 

  • You have an experience in a results-oriented environments with cross functional interactions. 

  • You are can summarize complex subjects or information easily. 

Why bpost? 

bpost group is a modern and efficient postal operator with a network of more than 1,336 postal outlets, providing the universal service in Belgium, serving every letterbox five days a week and delivering around 7 million letters and 250,000 parcels on a daily basis, as well as banking and insurance services (through bpost bank).  

Just like many other companies, we offer an attractive package of benefits alongside your monthly salary, including lunch vouchers, hospitalisation insurance, group insurance, disability insurance, a bonus, a car, the regular 20 days’ annual leave plus an additional seven days’ leave, an end-of-year premium, double holiday pay, fixed expenses and many benefits at more than a hundred bpost partners.  

This is where we really distinguish ourselves: 

  • You have an impact on the outside world, because as an international service provider of parcel and e-commerce logistics, we connect millions of people, businesses and communities.  

  • You won’t stop growing. Thanks to our many training programs and the many career opportunities. 

  • In the coming years, bpost group will pursue additional growth opportunities, internally and externally, within the frame of its core competences. Admittedly, this creates some complexity, but above all, it creates many challenging projects (from which you get full ownership). 

  • The atmosphere, the collegiality and the inclusive bpost culture are unique. And we will prove it. 

  • You can focus 100% on your job, while being optimally supported by our internal services. 

  • You can count on a flexible homeworking policy. Work-life balance is not a goal, but an evidence.  

  • You are part of an international story. After a series of acquisitions, we have expanded our geographical footprint to 14 countries around the world. Internationally active, but managed from Belgium. 

  • With the flexible My Benefits My Choice plan, you can tailor your benefits to your needs. Decide for yourself what you need and where you want to spend less on. 


The next steps

The next steps

You apply for the job
You get to know bpost thanks to your recruiter
You meet your manager and you discover the job
You start working!

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